US : 518 907-4414
CA : 514 653-4337
Yes, we ship our products worldwide. Shipping options and rates will be displayed during checkout.
All customs duties, local taxes and brokerage fees are the sole responsibility of the buyer. These charges are not included in the item price or the shipping fees paid on our website. They are usually collected by the carrier at the time of delivery.
We primarily work with UPS, but the carrier may vary depending on the weight of the package.
The vast majority of orders are shipped within 24 hours after payment is received. For oversized items requiring special transport, processing times may vary.
We use UPS standard service for most shipments, with delivery typically between one and seven business days. If you have specific shipping requirements or wish to use faster services, if available in your region, please contact us at info@advanceops.com to make the necessary arrangements.
Once your order has been shipped, you will receive an email containing your tracking information.
If you are not satisfied for any reason, you may return the products within 30 days of shipment for a full refund or exchange. To be eligible, the item must be unused, in its original condition and in its original packaging.
To qualify for a refund, security seals must be intact and serial numbers must match our records.
Free returns apply only in the following cases:
Return shipping costs are the responsibility of the buyer in cases of change of mind, order error or if the item does not meet your intended use.
In these situations, a restocking fee of 15 percent will be deducted from your refund.
Certain products are not eligible for return for hygiene or safety reasons:
Once your return has been received and inspected, we will send you a confirmation email. If the refund is approved, a credit will automatically be applied to your original payment method within a few days.
All our products are covered by a warranty ranging from 30 days to one year, depending on the type and value of the item. The specific duration is indicated in each product description.
We guarantee that all our products are functional. If an item is Dead On Arrival, we will provide a replacement or a full refund, including return shipping costs.
We replace items only if they are defective or damaged. If you need an exchange for the same item, contact us at info@advanceops.com and we will provide the procedure.
We specialize in the purchase, refurbishment and resale of new and used industrial equipment. Our inventory comes from surplus equipment from various industrial sectors, including pulp and paper, food processing, as well as oil, gas and mining industries.
Choosing our products is both an economic and environmentally responsible decision.
We offer a wide range of globally recognized brands in the fields of electrical, hydraulic, pneumatic, automation and control. Our inventory evolves constantly based on the surplus equipment we acquire.
No. It is important to note that Advance Operations is not an authorized distributor or reseller of the brands it offers.
Our products come from industrial surplus and equipment resales.
Because we are not affiliated with the original manufacturers, the original manufacturer warranty may not apply.
This is why we provide our own Advance Operations warranty, ranging from 30 days to one year depending on the product, to ensure your peace of mind.
We maintain a highly competitive pricing policy. If you find a better offer elsewhere for an identical product in the same condition, we will beat it by a minimum of 10 percent. Contact us for the procedure.